Placing an Order

Q. How do I place an order?

Placing an order is simple! Just follow the instructions on our ‘How to Buy?’ page.

Q. When is my credit card charged?

Your credit card is charged at the time you pay invoice received by us. Your credit card is not charged at the time you’re placing an order on this website.

Q. Can I place an order from an international address?

Yes we accept orders from international locations, although some restrictions may apply depending on your location.

Returning an Item

Q. What is your return policy?

Items purchased through PickyArt.com may be returned within 14 days of receipt.

Q. How do I return an item?

Here is the simple process for returning an item:

  1. Contact us at [email protected] or by calling us to obtain return instructions.
  2. Art items are generally returned to the artist who created them. You are responsible for shipping costs. We will send you a return label via email or regular mail.
  3. Repack the product in its original packaging materials, unless the package’s condition is not suitable for a safe return back to the artist. You are responsible for artwork damaged in return transit. If you are returning an item because it was defective or we shipped you an item that you did not order, PickyArt.com will pay the return-shipping costs.